Privacy Policy


Please read, agree, and accept all the terms and conditions contained herein and the privacy policy carefully. If you do not accept these terms and conditions, please immediately discontinue your access to this website.

In this terms and conditions, “You”, “Yours” means any person or entity using the MyPay website.  “We” or “Our” will refer collectively to MyPay (M) Sdn Bhd unless otherwise stated. All references to a Bank include your bank or seller bank to which you are dealing with.

MyPay may amend this terms and condition without prior notice.

1. Disclaimer

The materials and information contained in this website, including but not limited to services, information, data, text, graphics, audio, video, links, or other items, are provided by MyPay as on available basis. References to material and information contained in the website include such material and information provided by third parties.

MyPay does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of the website, the material, information and/or functions therein contained and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of MyPay, reasonable measures will be taken by MyPay to ensure the accuracy and validity of all information relating to transactions and services which originate exclusively from MyPay.

Further MyPay does not warrant or represent that access to the whole or part(s) of this website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer or mobile devices system.

The materials, information and functions provided in this website shall not under any circumstances be considered or construed as an offer or solicitation to sell, buy, give, take, issue, allot or transfer, or as the giving of any advice in respect of shares, stocks, bonds, notes, interests, unit trusts, mutual funds or other securities, investments, loans, advances, credits, or deposits in any jurisdiction.

You shall be responsible to evaluate the quality, adequacy, completeness, and usefulness of all services, content, advice, opinions and other information obtained or accessible through the website; further you should seek professional advice at all times and obtain independent verification of the materials and information provided herein prior to making any decision to transact using this MyPay Online Payment Services based on any such materials or information.

2. Purposes of Collection

The personal data provided by means of this online form will be used by MyPay for the following purposes. If you do not provide your personal data to us, we may be unable to provide you with the required service.

  1. Processing your application submitted in this online form;
  2. Management, operation and maintenance of the MyPayStation system
  3. Updating your records maintained with us;
  4. Communication by us to you;
  5. Investigation of complaints, suspected suspicious transaction and research for service improvement.

3. Your Rights To Access And Correct Your Personal Information

We can assist you to access and correct your personal information held by us.

Where you wish to have access to your personal information in MyPay’s possession, or where you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via our Customer Service Team. We will use reasonable efforts to comply with your request to access or correct your personal information within 7 days of receiving your request. You can also assist us to keep your personal information (such as your current mailing address) up to date, as it will enable us to serve you better.

4. Links

Links from or to websites outside of this website are meant for initiating payment, connecting to your bank Internet banking website and for convenience only. Such linked websites are owned and operated by third parties and as such are not under the control of the MyPay. Therefore, MyPay shall not be responsible and makes no warranties in respect of the contents of those websites, the third parties named therein or their products and services. Furthermore, the links provided in this website shall not be considered an endorsement or verification or approval of such linked websites or the contents therein. Linking to any other site is at your sole risk and MyPay will not be responsible or liable for any damages losses and actions which may arise out of or about the linking of website. It is advisable for you to read the privacy policy statements of any websites which are linked to this website.

5. Exclusion of Liability

MyPay herein shall in no event be liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this website (or any third party link to or from MyPay), reliance on the information contained in the website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.

This exclusion clause shall take effect fully permitted by law.

6. Indemnity

You hereby irrevocably and unconditionally agree to indemnify and keep indemnified MyPay from all actions, liabilities, claims, losses, expenses and damages, including any legal fees that may be incurred by MyPay in connection with or arising from (1) your use or misuse of this website and the services provided herein, or (2) your breach of these terms and conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against MyPay in connection with your use of this website.

7. Access Termination

MyPay reserves the right to terminate and/or suspend your access to this website and/or your use of this website at any time, for any reason. In particular, and without limitation, MyPay may terminate and/or suspend your access should you violate any of these terms and conditions, or violate the rights of MyPay, of any other user, or of any third party.

8. Governing Law

These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this website and/or using the services provided herein by MyPay, you hereby consent to the exclusive jurisdiction of the Malaysian courts in Kuala Lumpur, Malaysia in all disputes arising out of or relating to the use of this website.

MyPay makes no representation that the materials, information, functions and/or services provided on this website are appropriate or available for use in jurisdictions other than Malaysia.

9. Privacy Policy

Any information we gather on this website is strictly for our use and it is not shared with any other entity, public or private, for any reason. We will not sell or give away any list or data that we may retain and we do not purchase such information from other sources as well. Our system track IP addresses and referring pages to help with site maintenance and improvements. This information is not shared or used for any other purposes. We do not store credit card information from what you order and only information about your purchases to allow us to track consulting issues or refer to a previous order to help provide customer service.

10. Enquiries

J-7-3, SOHOKL 2 Jalan Solaris,
Solaris Mont Kiara.
50480 Kuala Lumpur.

Phone: +603 6419 3288
Fax: +603 6419 3287

J-7-3, SOHOKL, 2,Jalan Solaris,
Solaris Mont Kiara, 50480 Kuala Lumpur.
联络号码: +60364193288    Fax: +60364193287

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